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Contact Us

Box Office

For all ticket related enquiries please email  customer.relations@lwtheatres.co.uk

Tickets can be exchanged within 48 hours of a performance for an alternative performance of the same date, subject to availability. To request an exchange please call 020 7087 7900. All exchanges are subject to a £2.50 per ticket fee. 

If you require any information regarding your trip to the theatre or for lost property enquiries please email  info@theotherpalace.co.uk

To make a new booking for any of our shows you can call us 24 hours a day on: 0207 087 7900

To speak to a customer services representative please call: 020 7087 7967 – Monday to Friday from 9am to 5:30pm, or on Saturdays from 10am to 4pm.